Frequently Asked Questions - Hybrid 7 Product line

Find the answers to all your Hybrid 7 related faqs!

FAQ 1. Where can I download the Hybrid 7 software?

It is possible to download all available software from our website, in order to do so please go to:

https://nilfiskfood.com/software/

FAQ 2. Can I see an error log directly on the Hybrid 7 Display?

Yes – formerly you had to download an error log. However, now it is possible to read the error description and remedy directly on the Hybrid 7 display.

FAQ 3. Can I upgrade my current Nilfisk FOOD Hybrid equipment to Hybrid 7?

Well, it depends on the type and model of your current equipment e.g.

Single Boosters Hybrid Floor and Wall (BF4-P, BF8-P, BW7-P):  These units are all upgradeable. Just by purchasing the Hybrid 7 Multicontroller (contact info@nilfiskfood.com for item number)

Mainstations Hybrid – P (MU421 and MU 422): These units are all upgradable. However, due to complexity this is not recommendable.

Hybrid Foamatic Mainstation and Satellite:  It will be possible to upgrade to Hybrid 7 later this year. Just by downloading the new Hybrid 7 software.

FAQ 4. How does Hybrid Line differ from Hybrid 7?

Firstly, the Hybrid 7 line has a built in Hybrid 7 inverter, multicontroller and display. These enables connectivity, remote support, and sustainability by saving approx. 70% of energy mainly in standby mode. Besides that, it also has the Hybrid 7 block, with the well known Corona Foam technology.

Secondly, the Hybrid Line also has the Corona Foam technology in the block. Howerver, it has a standard inverter, multicontroller and display, thus does not support connectivity and remote support.

FAQ 5. Can we still order standard Hybrid line equipment?

No - We only produce and deliver Hybrid 7 equipment with the new Hybrid 7 inverter, block and display.

FAQ 6. How do I connect to my Hybrid 7 unit from my mobile phone?

You can download the Nilfisk FOOD Hybrid 7 app directly from App Store or Google Play.

Go to: https://play.google.com/store/games?device=windows

or

https://www.apple.com/dk/app-store/

FAQ 7. Can we order spare parts for standard Hybrid line equipment?

YES! Sure you can!

Obviously, we continue to support all standard Hybrid line equipment with spare parts for a period of 10 years.